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Maersk wins Customer Service Award, 2 years in a row The company offers services such as fulfillment, e-commerce platform integration, and last-mile delivery. These solutions cater to businesses looking to optimize their e-commerce operations and meet customer demands. FedEx earns revenue by charging fees based… Leer más »How can integrated logistics improve customer experience?

Bringing the Magic of Amazon AI and Alexa to Apps on AWS New, multi-modal models like GPT-4o may change the structure of the stack by “running” several of these layers concurrently via one model. This may reduce latency and cost, and power more natural conversational… Leer más »The Rise of Conversational AI Applications

Podimo Tests New AI Feature: Conversational Interface Aims to Assist Users in Discovering New Podcasts But Hume.AI is noteworthy because it is a foray into this new category, conversational AI. The tech company measures hundreds of dimensions of emotions through a real-time conversation between you… Leer más »Otter AI Chat brings new collaboration and insight to real-time voice transcription

AI drives a cloud resurgence, but it’s costing a lot They don’t know your role and preferences, what information you use, what you do and don’t have access to. These days, it seems like just about everyone is experimenting with it, right? What the early… Leer más »As AI scales, infrastructure challenges emerge